Wednesday, September 1, 2010

Disney's Fairy Tale Wedding Pavilion


On Saturday, August 28, the Disney Fairy Tale Wedding Pavilion hosted an open house. With some free time before my work training began, I thought I'd check it out and see how magical it really is.


Walking up to the main building, Cinderella' carriage was parked in front. What better way to show up to your wedding than in Cinderella's very own horse-drawn carriage!


I then walked over to the chapel. Inside, there were cakes to sample. Very delicious! Walking down the aisle, you look out over Seven Seas Lagoon and get a picture-perfect view of Cinderella Castle. A few fireworks even shot off as I was taking in the marvelous view.

Suddenly, the organ started playing and a "mother-of-the-bride" walked a few guests down the aisle. She introduced a panel of wedding planners, florists, chefs and other designers, who answered questions from the audience.


It was definitely a wonderful way to spend a Saturday morning. I've always wanted to get a close-up view and inside look of the Wedding Pavilion, and I'm glad I took advantage of this opportunity.

Below is some video I took at the Wedding Pavilion. The views are simply stunning, especially when looking across the Lagoon and seeing Cinderella Castle.

Monday, August 30, 2010

List #13: My WDW To-Do List

This is a list of all the things I want to do at the parks while on the College Program. These are things I have never done for one reason or another (too young, too scared, too busy, too forgetful,) or new things I haven't yet had the chance to experience. With four months ahead of me, I'm sure I'll be able to check off everything on this list, plus revisit my old favorites, and perhaps add new favorites to my list!

Magic Kingdom
  1. Astro Orbiter -- CHECK!
  2. Buzz Lightyear's Space Ranger Spin -- CHECK!
  3. Country Bear Jamboree
  4. Monsters, Inc. Laugh Floor -- CHECK!
  5. The Hall of Presidents -- CHECK!
  6. The Magic Carpets of Aladdin -- CHECK!
  7. Tom Sawyer Island
  8. Walt Disney World Railroad -- CHECK!
  9. Walt Disney's Carousel of Progress -- CHECK!
  10. Jungle Cruise -- CHECK!
Epcot
  1. The American Adventure -- CHECK!
  2. O Canada! film -- CHECK!
  3. Captain EO -- CHECK!
  4. Reflections of China film -- CHECK!
  5. Kim Possible World Showcase Adventure
  6. Impressions de France film -- CHECK!
  7. Turtle Talk with Crush
Hollywood Studios
  1. Indiana Jones Epic Stunt Spectacular
  2. Playhouse Disney Live on Stage -- CHECK!
  3. Sounds Dangerous with Drew Carey
  4. The American Idol Experience -- CHECK!
  5. The Magic of Disney Animation -- CHECK!
Animal Kingdom
  1. Wildlife Express Train
  2. Flights of Wonder

Saturday, August 28, 2010

Training Day One

My first day of training was yesterday, Friday, August 27. I woke up early at 5:45 and drove to the Disney University instead of taking the bus. At only a 20 minute drive, it's so much better than taking the 40 minute bus ride. Class started at 7:15 in the Disney University cafeteria. From the Disney University, we took a Disney bus to the front of the Magic Kingdom, and were taken through the front gates. We walked past a lot of people already lined up in front of the train station waiting to get in.

Walking down Main Street with only a few other guests (who I believe were there for breakfast reservations) was very cool. You never see Main Street like this... it's always filled with people. After a bit of lecturing at the Guest Relations building, we headed down Main Street towards the Castle. On our way, we passed the filming of 2011 Miss America Pageant contestants and a few Disney "celebrities."




From there we walked through the Castle and over to Cosmic Ray's... my new home for the next four months! It was cool to see the restaurant completely empty! Heaven knows it's going to be packed... they say it's the third busiest quick-service restaurant in the world! (There are two 24-hour McDonald's locations, in Moscow and Tokyo, that are in the lead.)

After Cosmic Ray's, we headed into Tomorrowland and went on the Buzz Lightyear Spin ride! We were being paid to go on the ride! It was my first time on the ride... it's very similar to Toy Story Midway Mania at Hollywood Studios, but TSMM definitely has it beat. But still, it was very exciting to be on the ride!

After Buzz Lightyear, we walked over to Liberty Square, where we went on the Haunted Mansion, one of my favorites! At the end of the ride, we took a secret Cast Member exit and went backstage to head back into the Utilidor.

After a bit more computer-based learning, we took a bus over to the Costuming building. We each picked up two of our costumes, tried them on, and checked them out! The Tomorrowland Food & Beverage costumes are a silver shirt with an upside-down buttoned-on triangle on the front, with black pants. The costumes reflect the theme of a community where humans, aliens and robots live and work together. It's not the future as we envision it today; it reflects a city of the future as imagined by people of the 1920's and 30's.

After a long first day of training, it was finally time to head home!

Friday, August 27, 2010

It's All About Traditions

Well it's already a few days into the Program, and so far I'm having a blast! Wednesday was "Disney Traditions," my first official day of work.

Disney Traditions is held at the Disney University, the company orientation and training facility located behind the Magic Kingdom. Every new Cast Member has to go through Traditions, which is basically company orientation (much like most new employees experience at any large corporation.)

But no other company orientation is like Traditions. It's all about the Disney Company's past, present, and future. Throughout the orientation process, we watched video clips, had lectures/presentations, participated in group activities, and took tours. The program is called "Traditions" because it reinforces the importance of quality, the attention to detail, and the creating of happiness....which has been a key focus of the company since the opening of Disneyland.

Though a lot of the material was standard, boring business mumbo-jumbo (legal/ethical standards, business conduct, etc.,) it was presented in an entertaining manner. Once the "boring" presentations were finished, we started the FUN part of Traditions: a trip to the Magic Kingdom!!

On our tour, we took the Cast Member entrance to the Magic Kingdom, through the famous Magic Kingdom tunnel. As much as I wanted to take pictures of everything down there, no cameras are allowed "backstage" as to preserve the magic and secrecy of the "behind-the-scenes" areas. Though a little bit of Google-ing can get you a few pictures and maps of the Utilidor ("utility" + "corridor,") it's much more fun to just imagine what it looks like.

After taking us through the Utilidor and showing us all the Cast Member-exclusive areas, we went up to the Magic Kingdom, through a Cast Member-only entrance. It was really weird just popping up in the park without going through the front gates. We walked right down Main Street, and started seeing prime examples of some of Disney's amazing guest service at work. Our tour guide immediately picked up trash from Main Street as she took us toward Adventureland. This is an example of treating the park as your home. Because all of the visitors are our guests, so it is important to make our home clean for them.

Next, our tour guide saw a man taking a picture of his wife and kids in front of the castle. She immediately approached the man and asked if he would like her to take a picture so they could all be in it. After taking a few pictures of the happy family, she congratulated and wished happy birthday to each and every guest she saw wearing a button proclaiming their celebration. Whether it was "happy birthday," "happy first visit" or "happy anniversary," she made sure to acknowledge each of these guests as they celebrated their special day at the Magic Kingdom.

Our field trip to the Magic Kingdom also included a chance to explore the ways the park makes use of various elements to provide safety, courtesy, efficiency and theming to preserve the magic of the park. With so many examples all around us, it was easy to see how well it all fits together to provide such a wonderful experience to guests.

Back in the classroom, we were joined by a special guest who brought in a surprise.... our name tags! At the end of our class, we were each given our Walt Disney World Cast Member name tag, which made everything seem so much more real. Along with our new Cast Member ID, we can now access all of the Cast Member-only areas and perks.

Looking back on the experience, it was definitely the best first day at work I'll probably ever have. A trip to the Magic Kingdom and a visit from the Big Cheese himself? What other company can top that?!

Tuesday, August 24, 2010

Check-In Day: Madness, Mayhem and Magic!

Yesterday was Monday, August 23: Disney College Program CHECK-IN DAY! As I was warned by my friend Hilary, I should arrive at Vista Way quite early, even though check-in wasn't scheduled to start until 9:00 am. So I woke up at 5:30, had a quick breakfast and pulled in to the Vista Way parking lot at 6:45. There were already 30 or so people lined up at the gate!

At around 7:00 or so, my roommate Wayne showed up, which was the first time we met each other in person. We waited in line for another hour or so, and then they finally opened the gate and walked us back to the check-in pavilion. At the check-in center, we were handed our 2010 Program Guide, which is like an encyclopedia for our entire program. Full of phone numbers, maps, Q&A's, and so much more, this guide soon became labeled with stickers unique to each CP member.

During the Vista Way check-in process, we were explained community codes, given our car decal for parking (if we brought a car,) and we had our picture taken for our housing ID. We also were placed into our apartment complex, where we had the chance to request which complex and size apartment we preferred. My roommate and I requested Chatham Square, and were given the option of a two-bedroom or four-bedroom apartment. We chose the two-bedroom.

Once we were done signing all the paperwork at Vista Way, we were taken on a bus over to the Disney Casting building near Downtown Disney. We were taken down hallway after hallway, table to table, room to room, signing forms and answering questions. One of the first (and most exciting) stops at the Casting building was when we were told where we will be working! I will be working at Cosmic Ray's Starlight Café in the Magic Kingdom!

Also at Casting we were fingerprinted, we filled out even more paperwork, and were visually inspected to make sure we adhered to the Disney Look guidelines. At the end of our check-in extravaganza, we had our picture taken by a Disney PhotoPass photographer in front of a WDW backdrop.

Back at Vista Way, we had the opportunity to sign up for classes in the education building. There were also advisors to help students decide which classes would best suit their needs and career goals. I signed up for two classes; the Entertainment Show Production Professional Development Study, and the Marketing Exploration Series.

Then it was finally time to move in to my new apartment! My mom and I drove over to Chatham Square and found my building, which is pretty close to the entrance. Despite the rain, we started moving my stuff into my apartment. I was definitely surprised to see how nice and roomy the apartment is! My roommate and I share a bedroom with a quite large bathroom and equally large walk-in closet. The apartment also features a couch, sofa chair, kitchen table with four chairs, fridge, dish washer, microwave and cups, plates, utensils, pots, and pans.

Once I was all moved in, I had a little time to relax before it was off to our housing welcome session at the Commons apartment complex. During this two-hour presentation, we were introduced to Price Management, which is the company contracted by Disney to manage the apartment complexes for Disney's Internship Program participants. Disney Housing Operations also presented information about their role in our living experience. The presentation was filled with information on the many number of ways we can get terminated, plus standard safety info and other resources to help make our experience the best it can be.

Finally, the rest of the day was mine! After the housing meeting, I went back to my mom's hotel to enjoy one last night in a big, comfy bed. I read through the Program Guide and organized all of the paperwork I was given throughout the hectic day.

This morning, I drove my mom to the airport and said goodbye until the family comes down to visit. It still hasn't fully set in that I'm LIVING AT DISNEY WORLD! I'm sure once I start work training, it will become much more real.

Thursday, August 19, 2010

It's Almost Time...!

Well it's almost time for my Disney College Program experience to begin! Check-in is on Monday, August 23, so I have two full days left in Michigan before I hit the road to Florida. My mom and I will be leaving early Saturday morning. We'll drive about 12 hours (probably to Atlanta, Georgia) and rest for the night. Then we'll get up early on Sunday morning and make the rest of the drive to the Orlando area.

We'll check in to our hotel Sunday afternoon, and then relax at Downtown Disney for the evening. My friend from elementary school, Hilary, has already started her program, so I'll probably meet her for dinner Sunday evening. It will be nice to catch up and hear about her first week experience.

It's exciting to think that in less than a week I will be living and working at Walt Disney World! I'm definitely excited about learning where I will be working. For the living situation, I found a great roommate through Facebook groups. We have a lot in common and it seems like we'll get along quite well. We'll probably not even see each other that much with our varying (and busy) work schedules.

There are so many things I can not wait to do while on the College Program! My "bucket list" keeps getting longer and longer, but here are a few things I hope to see/do while in Florida for the next four months:

  • Visit the Wizarding World of Harry Potter
  • See Cirque du Soleil - La Nouba at Downtown Disney
  • Ride the "Characters in Flight" Hot Air Balloon at Downtown Disney
  • Go to Mickey's Not-So-Scary Halloween Party
  • Go to Mickey's Very Merry Christmas Party
  • See Night of Joy
  • See the Osbourne Family Spectacle of Dancing Lights at DHS
  • Meet Lou Mongello at a WDW Radio Meet of the Month
  • Ride Star Tours before it closes
  • Go to a D23 member "Tweet Meet" 
Now I just need to finish packing, say goodbye to friends and family, and it's off to Walt Disney World! Let the fun begin! 

Wednesday, July 14, 2010

History of the Disney College Program

In the mid-1970’s, Walt Disney World was losing employees at a growing rate, primarily due to the length of time it took to get to work. Driving, parking, getting in costume, and walking through the Utilidoors added a lot of extra time to workers’ already long days of work. With the opening of EPCOT Center on the horizon, WDW’s Human Resources did everything it could to get the employee turnover rate more manageable, since so much time and expense was spent on training new employees, and would need to be spent on the new recruits to staff EPCOT Center.

With the opening of Walt Disney World, staffing the Magic Kingdom was much easier, as Disney received tens of thousands of applications to fill only a few thousand positions. But Disney would need another source of labor to fill the many new positions at EPCOT Center, as it did not have the overflow of applications as it did years before.

Disney had a history of partnering with universities to hire small groups of students, in return for college credit. Even as early as 1970, Disney began a program in which college students would alternate between a semester at school and a semester of work in exchange for credit, as long as the type of work was related to the students’ area of studies.

With so many of the positions at the Magic Kingdom and the upcoming EPCOT Center having little do to most students’ line of study, Disney created a series of weekly seminars on the Disney management style. That way, college students could fill positions in attractions, foods, custodial, guest relations, merchandise and hospitality. In exchange for their work, they received college credit and noteworthy work experience.

Two years before the opening of EPCOT Center, Disney recruiters visited the University of Alabama, University of North Carolina-Chapel Hill, and the University of Georgia to raise student interest in a new summer internship program. During these preliminary recruitments, Disney chose 250 college students to work at the Magic Kingdom for the summer and live off-property.

This very first installment of the Disney College Program gained such positive feedback that in spring 1981, recruiters went to over 40 schools and selected 248 students to participate in the Magic Kingdom College Program, as it was called. Students lived in trailers in an area called “Snow White Village.” The property was an abandoned trailer park in Kissimmee, so Disney had the dilapidated trailers removed, and had 32 specially designed trailers installed. The trailer park also featured a swimming pool, recreation center and a full-time security guard.

The program became a growing hit among college students across the country. Over 60 schools showed interest in participation, but Disney only had room for about 350 positions. So Disney only hired about 5 out of every 300 applicants from each college. This growing demand led to Disney offering three separate programs during the year: 3 months in the spring, summer, or fall.

With the opening of EPCOT Center in 1982, the College Program began employing closer to 500 students in each of the three sessions. Now called the Walt Disney World College Program, college students filled positions in both the Magic Kingdom and EPCOT Center. “Snow White Village” was designed as temporary housing, not long-term use. The trailers didn’t have phones, and the furnishings were severely outdated. So in 1988, Vista Way apartments opened, located much closer to the theme parks.

Over the years the program grew to several hundred colleges in participation, with over 1,200 students being hired three times a year. With the 1989 opening of Disney-MGM Studios, Typhoon Lagoon and Pleasure Island, the College Program expanded even further. Three more housing complexes were built to house the growing number of program participants. Over 8,000 students a year have participated since 2005.

The Walt Disney World College Program and the college opportunities at Disneyland were combined in 2004 into the Disney Theme Parks and Resorts College Program, called the Disney College Program. The program continues to expand and has grown to include a range of educational and career advancement opportunities.

Friday, July 9, 2010

Postcards from the Past

I found some old souvenir postcards from WDW, purchased in the late 90's on a family vacation. I love seeing how different things look, especially the fabrics, colors and overall quality of the costumed characters.

"Mickey uses a little Disney magic and a touch of pixie dust to produce the most exciting electrical extravaganza the Magic Kingdom has ever seen!"


"Fairy-Tale Friends: Throughout the Magic Kingdom, visitors meet old friends from favorite Disney films, among them Snow White and the Seven Dwarfs."


"'Helping is What Tiggers Do Best' - That's what Tigger seems to be saying to Winnie the Pooh as Pooh prepares to float up to the honey tree in front of enchanting Cinderella Castle."


"'Who's afraid?' - Not the Three Little Pigs. Even though the Big Bad Wolf can turn up anywhere, in the Magic Kingdom he never succeeds in catching his plump pals."


I've never actually seen the Three Little Pigs or the Big Bad Wolf walking around Walt Disney World. So seeing them in this picture in front of Cinderella Castle looks funny, as if they don't quite belong. 

I do remember meeting Snow White and the Seven Dwarfs (at least most of them) at Epcot when I was younger. My favorite was always Dopey, so I'm happy to say I have a photo of Dopey and myself.

I also noticed that the Winnie the Pooh costume has changed over the ears. During my most recent trip to WDW, I had a photo taken with Pooh and Tigger. The word "Pooh" is no longer on his red shirt.

Monday, July 5, 2010

WDW Fun Fact #2

Fun Fact #2: Walt Disney World Resort is approximately the size of San Francisco, or two Manhattan islands. At 40 square miles, less than 35% of this land has been developed, with 25% of this land designated for wilderness preserves. 

On the map below, you can see how much undeveloped land exists on the WDW property.


The Walt Disney World Resort is located in Lake Buena Vista and Bay Lake, Florida. Lake Buena Vista and Bay Lake are cities in Orange County. Both cities are municipalities controlled by the Disney Company, and are governed by the Reedy Creek Improvement District. The RCID provides fire protection, emergency medical services, environmental protection, utilities and road maintenance, among other things. 

Wednesday, June 30, 2010

WDW Fun Fact #1

So I thought it would be fun to explore some of the "fun facts" about Walt Disney World. There are a variety of books about Walt Disney World trivia and secrets, so I'm going to share some of the tidbits of information I found interesting.

Fun Fact #1: Mickey Mouse has more than 290 different sets of clothing. From scuba gear to tuxedos, Mickey has something suitable for any occasion. 

Here are a few photos of Mickey in a variety of his many outfits:

                       


List #12: Animal Kingdom QSFB Locations

Here are all of the Quick-Service Food & Beverage locations throughout Disney's Animal Kingdom Park. There aren't nearly as many as in the other parks, but there are some good food options and fun theming.

1. Dino Diner
Cuisine: American (hot dogs, chips, popcorn, drinks)
Meals: Lunch, Dinner
Theme: Trailer
Location: Discovery Island

2. Flame Tree Barbecue
Cuisine: American (salads, chicken, pork, desserts)
Meals: Lunch, Dinner
Best Meal: Smoked pork sandwich
Location: Discovery Island

3. Kusafiri Coffee Shop
Cuisine: American (pastries, fruit, beverages)
Meals: Breakfast, Snacks
Best Treat: Zebra cupcake
Location: Africa

4. Pizzafari
Cuisine: American (salads, pizza, sandwiches)
Meals: Lunch, Dinner
Best Treat: Chocolate mousse
Location: Discovery Island

5. Restaurantosaurus
Cuisine: American (McDonald's)
Meals: Lunch, Dinner
Theme: Student paleontologists' home
Location: Dinoland U.S.A.

6. Tamu Tamu Refreshments
Cuisine: American (burgers, pitas, sandwiches)
Meals: Lunch, Dinner
Best Treat: Cheeseburger basket
Location: Africa

7. Yak & Yeti Local Food Cafés
Cuisine: Asian (chicken, beef, egg rolls)
Meals: Lunch, Dinner
Best Treat: Asian chicken sandwich
Location: Asia

Sunday, June 13, 2010

List #11: Hollywood Studios QSFB Locations

1. ABC Commissary
Cuisine: American with international twists (burgers, Cuban specialities)
Meals: Lunch, Dinner
Theme: Art Deco
Location: Backlot

2. Backlot Express
Cuisine: American (sandwiches, burgers, chicken, salad)
Meals: Lunch, Dinner
Theme: movie studio prop shop
Location: Backlot

3. Catalina Eddie's
Cuisine: American (pizza, sandwiches, salads)
Meals: Lunch, Dinner
Best Treat: chocolate fudge cake
Location: Sunset Boulevard

4. Dinosaur Gertie's Ice Cream of Extinction
Cuisine: American (ice cream)
Meals: Snacks
Best Treat: Mickey's cookies and cream ice cream sandwich
Location: Echo Lake

5. Fairfax Fare
Cuisine: American (salads, sodas, beer, barbeque)
Meals: Lunch, Dinner
Best Treat: carrot cake
Location: Sunset Boulevard

6. Hollywood Scoops
Cuisine: American (ice cream)
Meals: Snacks
Best Treat: brownie sundae
Location: Sunset Boulevard

7. Pizza Planet
Cuisine: American
Meals: Lunch, Dinner
Theme: Pizza Planet Arcade from Toy Story
Location: Backlot

8. Rosie's All-American Café
Cuisine: American (burgers, salads, fries, soup)
Meals: Lunch, Dinner
Best Treat: french fries
Location: Sunset Boulevard

9. Starring Rolls Café
Cuisine: American (baked goods, salads, sandwiches)
Meals: Breakfast, Lunch
Best Treat: Brown Derby Grapefruit Cake
Location: Sunset Boulevard

10. Studios Catering Co.
Cuisine: Mediterranean (salads, wraps, sandwiches)
Meals: Lunch, Dinner
Best Treat: Buffalo Chicken Sandwich
Location: Backlot

11. Toluca Legs Turkey Co.
Cuisine: American (turkey legs, beer)
Meals: Lunch, Dinner
Best Treat: turkey leg
Location: Sunset Boulevard